LaserSoft Imaging

Installation still failing on the 2GB Mac for Nikon 4000 ed. "Not enough memory" I have to pull a 512 chip out then it installs properly. Recent update does not solve problem. Please upgrade you installer to accomadate 2GB. Many 2GB machines out there !
Cliff

from Apple's support pages:


TITLE

Power Mac G4: Some Programs May Need to Be Updated to Work With More Than 1.5 GB of RAM

Article ID: 42939
Created: 12/12/02
Modified: 12/13/02


TOPIC

Unexpected results may occur with some applications on a Power Mac G4 computer that has more than 1.5 GB of installed random-access memory (RAM). Updating the software or reducing the amount of RAM to 1.5 GB or less should resolve the symptoms.


DISCUSSION

Symptom

Application programs may not recognize the installed memory correctly and may report that more memory is required. One example alert is "This system does not have enough memory." Applications may quit unexpectedly or produce other errors that are resolved if you reduce the amount of installed memory to 1.5 GB or less.

Products affected

Power Mac G4 (Mirrored Drive Doors)
Power Mac G4 (Gigabit Ethernet)
Power Mac G4 (AGP Graphics)
Mac OS X


Solution

Mac OS X allows Macintosh computers with four memory card (DIMM) slots that can accommodate 512 MB DIMMs to utilize more than 1.5 GB of memory. Some software, including both applications and installers, may not be able to recognize the additional memory, or incorrectly report that only a minimal amount of memory is installed.

The computer and Mac OS X are operating correctly. A change in Mac OS X to attempt to correct this would likely cause applications that are working correctly to behave in unexpected ways.


Possible steps to resolve the issue:

Contact the software developer to see if there is an updated version of the software available or get other recommendations.

For installers, some may have only a Quit option while others may also include an option to "Install anyway." Try choosing "Install anyway" if it is an available option.

Some software may come with an installer that works in Mac OS 9 and Mac OS X. If this is the case, and it's the installer that is producing the alert, try installing while the computer is started up with Mac OS 9. Depending on the software, you may be able to use the software in Mac OS 9 and Mac OS X.

While waiting for a software update to be available, temporarily removing a DIMM may be necessary to use or install the software.

If the software can also work in Mac OS 9, then it may work when started in Mac OS 9 or possibly as a Classic application (if the Get Info window has a checkbox to "Open in the Classic environment").

Silverfast said they would change to the Vise installer but have not done so yet for the Nikon 4000ed. I sure would like to upgrade but am getting tired of the old pull the chip routine. Thanks for your feedback.
Cliff

G4 Dual 125GHz With 2GB RAM and 180GB HD and OSX 10.2.4. Photoshop 7.0.1 My Problem is that AI 6.0 will not install. It says that there is not enough memory, and only give me a choice to quit. There is no option to install anyways. I suppose that the installer can only recognize 1.5GB of RAM and this is where the problem is. Am I on the right track? Is there an update for this installer? Oh ya, I'm trying to run it for a Nikon 4000ED so is there a plug in for this?

Please help.....12,000 in debt....and can't even get system to run smoothly.......javascript:emoticon(':wink:')