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When opening the SF Universal Launcher, it crashes!

PostPosted: Sun Feb 22, 2015 2:35 am
by jthorvath
I'm using a V700 scanner on OSX 10.9.5

I can't use my scanner for some reason. When I try to get the SF Universal Launcher to open, it continuously crashes.

I just want to use my scanner - any thoughts!?!?

Re: When opening the SF Universal Launcher, it crashes!

PostPosted: Mon Mar 02, 2015 2:23 pm
by LSI_Ketelhohn
Dear customer,

your version of SilverFast 6 unfortunately does not support the operating system you tried to install it in.
Please upgrade to the latest version of SilverFast 8.0 if you want to use it with this OS.

To learn pricing for an upgrade, please go to our website, follow the "Store" link, and proceed your purchase as if you'd wanted to buy a new product.

Please note the sentence next to the product selection: "If you already got a SilverFast product, you might be eligible for a discount price for a new version by clicking here."
Follow the instructions and keep the serial number for your current product ready to calculate the upgrade prices.

Kind regards,
Arne Ketelhohn.