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Install hangs

PostPosted: Sun Jan 25, 2015 3:14 am
by Bundabah
Trying to install Demo of SF-8.2.0r3(Epson)_x64.exe on a Win7 64-but system
Install unpacks files, gets to 100% and then nothing happens.....

Have rebooted. Same thing again

I have no other version of Silverfast on my PC.

Thx

Re: Install hangs

PostPosted: Fri Jan 30, 2015 3:44 pm
by LSI_Ketelhohn
Dear customer,

Have you checked your security software?
SilverFast places several files in system folders.
Some security applications/Anti Virus programs can prevent this if set very strickt.
Sometimes there is not even a feedback on this.
Try temporarily disabling the security application for the installation.

Kind regards,
Arne Ketelhohn.