Install hangs

Problems with installing SilverFast

Bundabah
Visitor
Posts: 3
Joined: Sun Jan 25, 2015 3:09 am
Scanner: Epson V700 Photo

Install hangs

Postby Bundabah » Sun Jan 25, 2015 3:14 am

Trying to install Demo of SF-8.2.0r3(Epson)_x64.exe on a Win7 64-but system
Install unpacks files, gets to 100% and then nothing happens.....

Have rebooted. Same thing again

I have no other version of Silverfast on my PC.

Thx

User avatar
LSI_Ketelhohn
LSI Staff
LSI Staff
Posts: 4283
Joined: Wed May 28, 2008 11:19 am
Scanner: all
Location: Kiel, Germany
Contact:

Re: Install hangs

Postby LSI_Ketelhohn » Fri Jan 30, 2015 3:44 pm

Dear customer,

Have you checked your security software?
SilverFast places several files in system folders.
Some security applications/Anti Virus programs can prevent this if set very strickt.
Sometimes there is not even a feedback on this.
Try temporarily disabling the security application for the installation.

Kind regards,
Arne Ketelhohn.


Return to “Installation Problems”

Who is online

Users browsing this forum: No registered users and 1 guest