Since the update(version 8.2.0r3, build 13694 for Plustek Opticfilm 8200i) I got installed just before Christmas I cant use the dust/scratch removal function iSRD. When I try to use iSRD there is no way to get a preview window for a part of the picture, I cant see that the dust is removed when running the automatic mode and if I try to scan the result I get a very small picture file(320kb) as opposed to if I run the Worflow Pilot straight trough without using the iSRD function the picture file is normal(4,4Mb).
Can you explain what I do wrong, the previous version worked fine or show me how I can reinstall the older version please?
I do need to have the iSRD since I am currently scanning lots of old pictures. I had hoped to do this during Christmas but got stuck because of this. I dont think it is a good idea to distribute a new version just before a vacation period as Christmas when there is no support. Of course, I should not have been stupid enough to install it either... since I am a new user and can only do the basic things in your software.
Please come back as soon as possible so I can get started again.
Brgds,
Thommy
