I have just bought a plustek 8200ai with SilverFast8. When I have attempted serialization, there are only 6 blocks of numbers on my CD case but there are 7 boxes to input when I try to register.
How can I register my product?
Serialization problem
-
LSI_Ketelhohn
- LSI Staff
- Posts: 4283
- Joined: Wed May 28, 2008 11:19 am
- Scanner: all
- Location: Kiel, Germany
- Contact:
Re: Serialization problem
Dear customer,
Did you maybe slip into a wrong window?
SilverFast serials have 6 blocks with five digits each (30 total digits).
The serialisation window has six input fields for the serial:
Kind regards,
Arne Ketelhohn.
Did you maybe slip into a wrong window?
SilverFast serials have 6 blocks with five digits each (30 total digits).
The serialisation window has six input fields for the serial:
- Screen Shot 2014-05-20 at 11.36.36.png (38.59 KiB) Viewed 1235 times
Kind regards,
Arne Ketelhohn.
-
wooster88
- Visitor
- Posts: 6
- Joined: Sat May 17, 2014 5:00 pm
- Scanner: plustek 8200i
- SilverFast Product: Ai Studio
Re: Serialization problem
Thank you for your reply. I clicked on something and I got the right number of boxes. Now all I have to do is to try to master it. 
-
LSI_Ketelhohn
- LSI Staff
- Posts: 4283
- Joined: Wed May 28, 2008 11:19 am
- Scanner: all
- Location: Kiel, Germany
- Contact:
Re: Serialization problem
Good to hear you managed to solve your issue. 
Just contact us if you have any difficulties.
Kind regards,
Arne Ketelhohn.
Just contact us if you have any difficulties.
Kind regards,
Arne Ketelhohn.
Return to “Installation Problems”
Who is online
Users browsing this forum: No registered users and 1 guest