wrong software activated, need to correct

[fleblanc]

Need some help. I had installed and activated the SE version, completely in error, as I received an incorrect scanner and software from a supplier which I shall not name. The supplier has corrected the issue of wrong item/wrong software; however, I am now unable to install SilverFast 8 Ai Studio (the correct software in my purchase). It seems that I cannot get rid of the previous install of the SE version. Any suggestions? Win7 32bit.

[LSI_Ketelhohn]

Dear customer,

Please exchange your serial in the welcome screen's service dialog.
That will activate the Ai Studio module.

Kind regards,
Arne Ketelhohn.