Serialization on iMac with no CD drive.

Problems with installing SilverFast

KurtHeumiller
Visitor
Posts: 5
Joined: Mon Jun 03, 2013 10:25 pm
Scanner: Epson Espreession 10000XL
SilverFast Product: Ai Studio

Serialization on iMac with no CD drive.

Postby KurtHeumiller » Wed Dec 11, 2013 10:43 pm

I have a CD for SilverFast Ai IT8 v8 that came with our new Epson 11000XL. Unfortunately the iMac that the scanner is attached to does not have a CD drive. I was able to download the software from the website and install that, however when I went to start the software and gave it the serial number with the CD, it asks "Please insert the original installation media. This is needed for the serialization!" I cannot install the CD because the computer does not have a CD drive. Does anyone have a way to deal with this without buying an external CD/DVD drive?

croxbergh
Visitor
Posts: 1
Joined: Sat Dec 14, 2013 8:32 pm
Scanner: plustek optic film 8001
SilverFast Product: SE Plus

Re: Serialization on iMac with no CD drive.

Postby croxbergh » Sat Dec 14, 2013 8:38 pm

The same question

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LSI_Ketelhohn
LSI Staff
LSI Staff
Posts: 4283
Joined: Wed May 28, 2008 11:19 am
Scanner: all
Location: Kiel, Germany
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Re: Serialization on iMac with no CD drive.

Postby LSI_Ketelhohn » Tue Dec 31, 2013 9:50 am

Dear customers,

You can exchange your serial for a non-CD one here on our website.

Kind regards,
Arne Ketelhohn.


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