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No Image Source - Canon CanoScan 9000f Mark II

PostPosted: Tue Jul 02, 2013 7:50 am
by pikguy
My Scanner is Canon CanoScan 9000f Mark II
I tried to download the Demo Version (Canon CanoScan 9000f) in my PC with windows vista 32bit
There is no image source can be selected when i tried to start silverfast.
Is it support 9000f only but not 9000f Mark II?? :(

Re: No Image Source - Canon CanoScan 9000f Mark II

PostPosted: Thu Jul 04, 2013 2:19 pm
by LSI_Moeller
Dear pikguy,

Yes, CanoScan 9000F and CanoScan Mark II are different devices, but we are working on a version for CanoScan Mark II. Please be patient.

Best regards
Artur Möller

Re: No Image Source - Canon CanoScan 9000f Mark II

PostPosted: Wed Jul 24, 2013 1:25 pm
by Bearthunder
Do you have an estimated date for the new version? I would love to try out SilverFast and compare it to v**s**n, which I'm not totally happy with.

Re: No Image Source - Canon CanoScan 9000f Mark II

PostPosted: Thu Jul 25, 2013 10:15 am
by LSI_Ketelhohn
Dear customer,

Unfortunately we do not have a fixed release date yet.

kind regards,
Arne Ketelhohn.

Re: No Image Source - Canon CanoScan 9000f Mark II

PostPosted: Sat Aug 17, 2013 5:18 pm
by bkentley
Any update on support for the 9000F Mark II? Is it weeks away, this year, next?

Brian

Re: No Image Source - Canon CanoScan 9000f Mark II

PostPosted: Tue Aug 20, 2013 4:04 pm
by LSI_Ketelhohn
Dear Brian,

the Canon 9000F Mark II will soon be supported.
should only take a few more weeks.

kind regards,
Arne Ketelhohn.

Re: No Image Source - Canon CanoScan 9000f Mark II

PostPosted: Sun Sep 08, 2013 4:37 pm
by engr50john
Hello:

Any news on the progress for the CanoScan 9000F Mark II?

Your software is the best I have ever used and I eagerly look forward to a version of SilverFast for this scanner.

Thank you,

John W

Re: No Image Source - Canon CanoScan 9000f Mark II

PostPosted: Mon Sep 09, 2013 11:10 am
by LSI_Ketelhohn
Our developers are still working on this matter.
They are making good progress however I have not yet received a release date for the Mark II.

Kind regards,
Arne Ketelhohn.

Re: No Image Source - Canon CanoScan 9000f Mark II

PostPosted: Mon Oct 07, 2013 11:35 am
by LSI_Ketelhohn
Dear customers,

The Canon 9000F Mark II is now supported.
SilverFast 8 is available for this device.
You can now purchase SilverFast 8 for this device in our web store.

In case you already purchased SilverFast for this device please download and install the latest update.

kind regards,
Arne Ketelhohn.