No Image Source - Canon CanoScan 9000f Mark II

Problems with installing SilverFast

pikguy
Visitor
Posts: 1
Joined: Tue Jul 02, 2013 7:29 am
Scanner: Canon Canoscan 9000f Mark II
SilverFast Product: Ai Studio

No Image Source - Canon CanoScan 9000f Mark II

Postby pikguy » Tue Jul 02, 2013 7:50 am

My Scanner is Canon CanoScan 9000f Mark II
I tried to download the Demo Version (Canon CanoScan 9000f) in my PC with windows vista 32bit
There is no image source can be selected when i tried to start silverfast.
Is it support 9000f only but not 9000f Mark II?? :(

LSI_Moeller
LSI Staff
LSI Staff
Posts: 289
Joined: Thu Jun 03, 2010 8:02 am

Re: No Image Source - Canon CanoScan 9000f Mark II

Postby LSI_Moeller » Thu Jul 04, 2013 2:19 pm

Dear pikguy,

Yes, CanoScan 9000F and CanoScan Mark II are different devices, but we are working on a version for CanoScan Mark II. Please be patient.

Best regards
Artur Möller

Bearthunder
Visitor
Posts: 3
Joined: Wed Jul 24, 2013 1:22 pm

Re: No Image Source - Canon CanoScan 9000f Mark II

Postby Bearthunder » Wed Jul 24, 2013 1:25 pm

Do you have an estimated date for the new version? I would love to try out SilverFast and compare it to v**s**n, which I'm not totally happy with.

User avatar
LSI_Ketelhohn
LSI Staff
LSI Staff
Posts: 4283
Joined: Wed May 28, 2008 11:19 am
Scanner: all
Location: Kiel, Germany
Contact:

Re: No Image Source - Canon CanoScan 9000f Mark II

Postby LSI_Ketelhohn » Thu Jul 25, 2013 10:15 am

Dear customer,

Unfortunately we do not have a fixed release date yet.

kind regards,
Arne Ketelhohn.

bkentley
Visitor
Posts: 2
Joined: Sat Aug 17, 2013 5:15 pm
Scanner: Canon 9000F Mark II

Re: No Image Source - Canon CanoScan 9000f Mark II

Postby bkentley » Sat Aug 17, 2013 5:18 pm

Any update on support for the 9000F Mark II? Is it weeks away, this year, next?

Brian

User avatar
LSI_Ketelhohn
LSI Staff
LSI Staff
Posts: 4283
Joined: Wed May 28, 2008 11:19 am
Scanner: all
Location: Kiel, Germany
Contact:

Re: No Image Source - Canon CanoScan 9000f Mark II

Postby LSI_Ketelhohn » Tue Aug 20, 2013 4:04 pm

Dear Brian,

the Canon 9000F Mark II will soon be supported.
should only take a few more weeks.

kind regards,
Arne Ketelhohn.

engr50john
Visitor
Posts: 1
Joined: Sat Sep 07, 2013 3:51 pm
Scanner: CanoScan 9000F Mark II
SilverFast Product: SE Plus

Re: No Image Source - Canon CanoScan 9000f Mark II

Postby engr50john » Sun Sep 08, 2013 4:37 pm

Hello:

Any news on the progress for the CanoScan 9000F Mark II?

Your software is the best I have ever used and I eagerly look forward to a version of SilverFast for this scanner.

Thank you,

John W

User avatar
LSI_Ketelhohn
LSI Staff
LSI Staff
Posts: 4283
Joined: Wed May 28, 2008 11:19 am
Scanner: all
Location: Kiel, Germany
Contact:

Re: No Image Source - Canon CanoScan 9000f Mark II

Postby LSI_Ketelhohn » Mon Sep 09, 2013 11:10 am

Our developers are still working on this matter.
They are making good progress however I have not yet received a release date for the Mark II.

Kind regards,
Arne Ketelhohn.

User avatar
LSI_Ketelhohn
LSI Staff
LSI Staff
Posts: 4283
Joined: Wed May 28, 2008 11:19 am
Scanner: all
Location: Kiel, Germany
Contact:

Re: No Image Source - Canon CanoScan 9000f Mark II

Postby LSI_Ketelhohn » Mon Oct 07, 2013 11:35 am

Dear customers,

The Canon 9000F Mark II is now supported.
SilverFast 8 is available for this device.
You can now purchase SilverFast 8 for this device in our web store.

In case you already purchased SilverFast for this device please download and install the latest update.

kind regards,
Arne Ketelhohn.


Return to “Installation Problems”

Who is online

Users browsing this forum: No registered users and 1 guest