Installation problem, scanner driver problem
PostPosted: Wed Apr 03, 2013 6:43 pm
Hi,
I've just tried to install the demo version of Silverfast 8 for my epson v600. There was an initial problem with my computer not being able to open the 64 bit version. I then changed this so it opened the 32 bit version however it now comes up with the message
"There was a problem starting your scanner.
Please make sure your drivers are installed correctly.
Exiting now..."
I'm unsure how to make sure the drivers are installed correctly, I have been using the scanner on my computer for some time so doesn't this mean the drivers are already installed properly. Does anyone know how I can fix this?
Beat
I've just tried to install the demo version of Silverfast 8 for my epson v600. There was an initial problem with my computer not being able to open the 64 bit version. I then changed this so it opened the 32 bit version however it now comes up with the message
"There was a problem starting your scanner.
Please make sure your drivers are installed correctly.
Exiting now..."
I'm unsure how to make sure the drivers are installed correctly, I have been using the scanner on my computer for some time so doesn't this mean the drivers are already installed properly. Does anyone know how I can fix this?
Beat