Photoshop CS6 installation problem

Problems with installing SilverFast

dbarchowsky
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Photoshop CS6 installation problem

Postby dbarchowsky » Thu Feb 14, 2013 5:26 am

Hi I just installed Photoshop CS6 (64bit) and the Silverfast import option is no longer available. I tried installing the latest Silverfast software (8.0.1 r20), and then uninstalling and then re-installing the latest version. This is with Windows 7.

I don't see any option to install the Photoshop plugin during this process. The only only options during install are Silverfast Main Application, Shortcuts, and Add-Ons.

When I launch Photoshop CS6 there is no Silverfast option under the File > Import. I have even tried uninstalling and re-installing Photoshop.

The stand-alone Silverfast application works fine. I just can't scan from within Photoshop.

Any suggestions are greatly appreciated.

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LSI_Ketelhohn
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Re: Photoshop CS6 installation problem

Postby LSI_Ketelhohn » Thu Feb 14, 2013 8:10 pm

Dear customer,

Photoshop CS6 is currently not supported.
Our developers are working on this matter.

kind regards,
Arne Ketelhohn.

mamuncei
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Re: Photoshop CS6 installation problem

Postby mamuncei » Mon Oct 28, 2013 6:27 am

I have faced the same problem.......Please solve it soon....I work with Photoshop Image Manipulation. So I need it very much.

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LSI_Ketelhohn
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Re: Photoshop CS6 installation problem

Postby LSI_Ketelhohn » Tue Oct 29, 2013 12:23 pm

I am sorry but this issue has to be addressed by Adobe.

kind regards,
Arne Ketelhohn.


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