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Silverfast 8 demo - no source image

PostPosted: Mon Feb 11, 2013 10:22 am
by clodomir
Hello,

I have installed Silverfast 8 demo version for my Reflecta Digitdia 5000 scanner. When I launch the software, the image source file is blank.
In my device manager, the driver is "Multiple slide scanner 3600" and it works fine with Silverfast AI studio 6.6.

Any idea?

Tanks in advance.

Re: Silverfast 8 demo - no source image

PostPosted: Tue Feb 12, 2013 5:01 pm
by LSI_Ketelhohn
Dear customer,

you probably are using an older driver.
Are you using Windows?
Then please take a look at this FAQ entry.

Kind regards,
Arne Ketelhohn.

Re: Silverfast 8 demo - no source image

PostPosted: Tue Feb 12, 2013 6:33 pm
by clodomir
Thanks for your reply, problem solved.