probleme with reflecta cristalscan 7200

Problems with installing SilverFast

theuerb
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Scanner: reflecta crystalscan 7200

probleme with reflecta cristalscan 7200

Postby theuerb » Wed Dec 05, 2012 10:10 am

Hello
First : sorry for my english ( i'm french )
I have a problem with a demo of silverfast8 on reflecta crystalscan 7200 .I just install it this morning .
The software is opening normaly but when i try to make a prenumerisation , a new window is opening and it's writing : Cyberview X5 " Your firmware is old , please download new firmware and update it "

And i can't do anything more

Thank's for your help !

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LSI_Ketelhohn
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Re: probleme with reflecta cristalscan 7200

Postby LSI_Ketelhohn » Mon Dec 10, 2012 10:28 am

Dear customer,

Please download the latest firmware for your device from the Reflecta website.
This is a small about 66kb file with a .bin ending.
It must be placed on the scanner through the cyberview software's "Help" menu.

kind regards,
Arne Ketelhohn.

theuerb
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Posts: 2
Joined: Wed Dec 05, 2012 9:47 am
Scanner: reflecta crystalscan 7200

Re: probleme with reflecta cristalscan 7200

Postby theuerb » Mon Dec 10, 2012 6:18 pm

It's OK now !
Thank you


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