LaserSoft Imaging

Hi, I recently acquired a reflecta RPS 7200 to replace a minolta scan elite that broke down.
The cyberview sofware included kept on crashing so I had a look at silverfast. I read in the manual (page 371) that users have the choice between ICE3 (provided the scanner has ICE3 built-in offcourse, which the RPS 7200 has) and your own iSDR (with automatic or user-defined parameters).
So I bought your software for this scanner.

However I do have some issues:

If I scan without dust&scratch removal in batch mode, all is well.
If I scan with your iSDR activated in batch mode, the program crops my picture to a square.
If I scan with your iSDR in single picture mode, it crops normally (ie. with borders as defined by user)
If I look for the ICE3 button.. , it's nowhere to be found..

Where can I find the ICE3-button? And how do I get SilverFast to crop the negative correctly?

Regards, Robin.

Dear Robin

iSRD and ICE both use an additional scan with an infrared lightsource to automatically correct image defects. Contrary to ICE, iSRD also delivers the opportunity to influence this process with optional manual settings mode. To enhance an image even further, iSRD can be combined with traditional SRD, both there's an automatic iSRD mode which works as ICE does.

ICE is a trademark of Kodak Eastman, and must be licensed to use in a third party software product. iSRD had been developed by LaserSoft Imaging.

Please refer to the "iSRD / SRD Addendum" on our website for detailed information on how to use iSRD:
https://www.silverfast.com/documentation/en.html

I suggest you want to download and install the latest update release of your version of SilverFast from our website. You might experience that this already does solve your problem.

If not, please don't hesitate to contact support: https://www.silverfast.com/problemreport/en.html
How to help support staff to help you: https://www.silverfast.com/faq/1058/en.html

Please note that the purpose of the imaging forum is not to provide personal support. It is intended to serve as a platform for imaging professionals for exchange of experience and communicating ideas [ viewtopic.php?p=9763&highlight=9763 ].
Therefore LSI staff will only provide limited support in the forum.
Thank you in anticipation of your kind co-operation.

Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -