G4050 - Error "Could not start Scanner" / "Ka
PostPosted: Sat Mar 08, 2008 9:50 am
Hi,
I bought a new Scanner G4050 and I want to use it for scanning my negative-stripes.
When I try to scan the pictures I get the following errormessage:
Fehler beim Starten des Scannprozesses. Kann Scanner nicht starten.
In english: Error starting the Scanprocess. Could not start the Scanner.
The prescan works pretty good, the error occurs during batch-scan when the software is trying to initialize the scanner for the next picture. It happens at the second picture, sometimes on the third.
I had this error using an HP-Notebook with Windows XP.
After that, I bought a new HP Notebook D530 with Vista and the same error occurs.
I also tried to install a powered USB-Hub between the scanner and the notebook. Nothing changes.
This is very sad because scanner and software seemed to be very good. The batch-feature was the reason to buy Silverfast.
On a support-question I didn't receive any help.
Is there somebody who may help me? Any help is appreciated!
Thanks in advance......
Dirk
I bought a new Scanner G4050 and I want to use it for scanning my negative-stripes.
When I try to scan the pictures I get the following errormessage:
Fehler beim Starten des Scannprozesses. Kann Scanner nicht starten.
In english: Error starting the Scanprocess. Could not start the Scanner.
The prescan works pretty good, the error occurs during batch-scan when the software is trying to initialize the scanner for the next picture. It happens at the second picture, sometimes on the third.
I had this error using an HP-Notebook with Windows XP.
After that, I bought a new HP Notebook D530 with Vista and the same error occurs.
I also tried to install a powered USB-Hub between the scanner and the notebook. Nothing changes.
This is very sad because scanner and software seemed to be very good. The batch-feature was the reason to buy Silverfast.
On a support-question I didn't receive any help.
Is there somebody who may help me? Any help is appreciated!
Thanks in advance......
Dirk