LaserSoft Imaging

I have been stuck in the this three day job for three weeks. I am working with transpariencies of landscapes. I have purchased Silvefast studio and The Official Guide. I have tried all settings with no change. Is it the scanner?

Dear Valentine,

thank you for your interest in LaserSoft Imaging's software products.

Please contact the SilverFast support by using the problem report form:
http://www.silverfast.com/problemreport/en.html

Please send us the SF_LogFile. On a Mac OS X PC you will find the SF_Logfile in /Users/(your username)/
Library/Preferences/LaserSoft Imaging.

On a Windows 2000 or XP system the SF_Logfile is placed within /Documents
and
Settings/(your username)/Application Data/LaserSoft Imaging.

Please send us also a step-by-step description of what you are doing until your problem occours reproducable. This will help us to support you as quick as possible.

Kind regards
Christoph Sperling
- tech support, LSI AG -