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Silverfast SE 6, OS X 10.2.8, and Umax Atsra 6400 and PS 7

PostPosted: Sun Dec 07, 2003 1:06 am
by wetsun
When I try to Import in PS 7, Silverfast says that it cannot find a scanner(the Apple Profiler recognizes the scanner!) What's the deal?

Any help would be appreciated.

Thanks

PostPosted: Mon Dec 08, 2003 10:14 am
by LSI_Rossee
Dear wetsun.

Please make sure you have the latest version installed. There are some major changes regarding OSX included. Try the comfortable WEBupdate feture. <a href="/img/forum/webupdate_400.jpg" target=_blank>Screenshot</a>

Kind regards.

PostPosted: Mon Dec 08, 2003 11:02 pm
by wetsun
Thanks for the reply. But, I am a bit confused, as I cannot get to the Webupdate function. When I select the Silverfast plugin, a brief splash screen comes up and then I am promptly informed that I do not have a scanner installed. What other options do I have?

PostPosted: Mon Dec 08, 2003 11:20 pm
by wetsun
Update:I found the recent update to Silverfast SE on your website. All is well. Thanks for nothing!





Just kidding! I appreciate the timely response. You really don't get that kind of support nowadays...