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Corrupted Album

PostPosted: Fri Dec 17, 2004 9:29 pm
by Michel ARONSSOHN
I have used the trial version of SilverFast DC VLT, uninstalled it an finally installed a paid version.
However in the directory Silverfast\Album One album was left and I am definitely unable to delete it neither with the commands of Silverfast (-) nor with windows or dos commands.
Do you know a way to get rid of this directory.
Thanks for your help.

PostPosted: Tue Dec 21, 2004 8:22 pm
by LSI_Noack
Dear Michel

while SilverFast is NOT running, visit your user data folder and simply delete the album manually.
SilverFast features some security mechanisms so that it will not be completely bewildered by such actions.

Windows:
/Documents and Settings/(your username)/Application data/LaserSoft Imaging/

Mac OS X:
/user/(your username)/Library/Preferences/LaserSoft Imaging/

Kind regards
Sonny Noack
- tech support, LSI AG -

Corrupted Album

PostPosted: Tue Dec 21, 2004 10:18 pm
by Michel ARONSSOHN
I have already tried this solution, however I obtain the following error message : (in french)

Impossible to delete the file.
Impossible to read from the file or the source disk.

Do you have an idea about this strange problem ?

Thanks.
Michel

Corrupted album

PostPosted: Wed Jan 05, 2005 12:31 am
by Michel ARONSSOHN
I eventually found the solution.
To delete the file you must use the short name, I rather prefer to call it the msDos name.
To achieve this I used Total Commander since Windows Explorer is unable to do so.