LaserSoft Imaging

Have any idea when Siverfast 8 will be available for my Microtek M1 Pro ? I upgraded my Intel Macpro to Lion. It seems that you keep Lion owners of Microtek scanners in the wait... Hope you don't consider us as 2nd class owners of Silverfast softwares. Neither my HRD48 or my Ai Studio softwares latex versions for Microtek will work. You posted proudly that you were on target for last August availability. I would have appreciate that you tell us that this timeframe was not applicable for Microtek !!!
Guy Deschenes
Montreal

Dear Mr Deschenes,

The Microtek support will become available within the next weeks.
Unfortunately even our developers can only do one thing at a time so we can not implement all devices at once.

kind regards,
Arne Ketelhohn.

Can we get another update on support for Microtek and Lion? The last post in September said ' a few weeks' and it is almost December.

Hi there,

kittshaffer wrote:Can we get another update on support for Microtek and Lion? The last post in September said ' a few weeks' and it is almost December.

We are still working on the implementation with the scanner manufacturer. For this task we need new drivers and these are not instantly ready, the manufacturer needs to program, test and correct the drivers first.

The two scanners in question do not have an updated driver yet. Perhaps the first quarter 2012 it might be possible for the manufacturer to provide those (it is just a possibility).

Once those are available we will start with the implementation.

Thanks for your understanding and patience

Kind regards

Any status on the implementation for Lion? Eagerly awaiting

Hi there,

No drivers available yet!

Kind regards

Crazy me but wouldn't it have been a great idea to use that newsletter you never send to mention any issues there might be when one of the largest OS's upgrades. Just saying.

Any date on an update for this? Or an update on the timeline?

Hi Stantone,

No updates right now. There are still no drivers available for this scanner models under Lion.

Kind regards

On the Microtek website it looks like the drivers for Lion have been available since January. Any news on when the scanner software will be updated?

Here is what is posted on Microtek:

Microtek Scanner Drivers for Mac OS 10.7 Lion Operating System Intel-Native

Microtek is committed to supporting the Mac OS 10.7 operating system from Apple, Inc. Our engineers are working with Apple to develop updated scanner drivers which will run on Mac OS 10.7. These drivers will be integrated into the Microtek ScanPotter software.

A new version of the ScanPotter software which is compatible with Mac OS 10.7 is available now. The supported scanners are listed below, as support becomes available Microtek will add it to the list. To download the driver simply click on your scanner model and save the file.

ScanMaker i800
ScanMaker i800 Pro
ScanMaker 9800XL Plus
ScanMaker 9800XL Plus with TMA
ScanMaker i800 Plus
Please continue to check this page for updates as new models get added.

More information about the Mac OS 10.7 operating system can be found at the following Apple Web site:

http://www.apple.com/macosx/

Last updated: January 16, 2012

Hi there,

Thanks for your contribution. As you can see from your own post, there is no driver available for the M1 Pro nor the 900.

kittshaffer wrote:ScanMaker i800
ScanMaker i800 Pro
ScanMaker 9800XL Plus
ScanMaker 9800XL Plus with TMA
ScanMaker i800 Plus

The drivers available are almost exclusive to scanner models recently developed by Microtek.

We already started working on the implementation of some of the scanners mentioned in the list. As soon as any of these models are available we will make this public on our website's newsletter. Subscribed users will be automatically notified by email.

Kind regards

On my macbook air with Mac OS 10.7, the ScanPotter will crash.

kittshaffer wrote:On the Microtek website it looks like the drivers for Lion have been available since January. Any news on when the scanner software will be updated?

Here is what is posted on Microtek:

Microtek Scanner Drivers for Mac OS 10.7 Lion Operating System Intel-Native

Microtek is committed to supporting the Mac OS 10.7 operating system from Apple, Inc. Our engineers are working with Apple to develop updated scanner drivers which will run on Mac OS 10.7. These drivers will be integrated into the Microtek ScanPotter software.

A new version of the ScanPotter software which is compatible with Mac OS 10.7 is available now. The supported scanners are listed below, as support becomes available Microtek will add it to the list. To download the driver simply click on your scanner model and save the file.

ScanMaker i800
ScanMaker i800 Pro
ScanMaker 9800XL Plus
ScanMaker 9800XL Plus with TMA
ScanMaker i800 Plus
Please continue to check this page for updates as new models get added.

More information about the Mac OS 10.7 operating system can be found at the following Apple Web site:

http://www.apple.com/macosx/

Last updated: January 16, 2012

That is something you should contact Microtek about.

kind regards,
Arne Ketelhohn.

I am interested in support for the Microtek ScanMaker 9800XL with TMA

The Microtek site lists this as having a supported driver for OS Lion

When will you update your software to support this scanner?

Hi there,

Please bear in mind that the Microtek 9800XL and the 9800XL Plus are two different scanners.
If you have the former 9800XL (no Plus) contact Microtek for further information

Kind regards