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PostPosted: Sat Apr 27, 2002 4:44 pm
by macgarvin
identical problem to that posted below for a PC, but on a mac, within photoshop, using newly installed Silverfast version 5.2. Scanner is Scanmaker X12USB. I've tried to think out what the equivalent actions for a solution on the mac would be, but my limited wits mean that I have failed -help!
PostPosted: Thu May 30, 2002 10:38 am
by President_LSI
Try SilverFast 5.5
demo and see whether the problems persists!
PostPosted: Sat Jun 01, 2002 9:54 am
by LSI_Support
"error in scan start"
Dear MCGARVIN,
please refer to our FAQ section:
http://www.silverfast.com/faq/1026/en.html
scroll down to last Question.
PostPosted: Mon Jun 03, 2002 12:00 am
by macgarvin
On 2002-05-30 11:38, President_LSI wrote:
Try SilverFast 5.5 demo and see whether the problems persists!
Thx, I took the leap of faith and bought the upgrade prior to both of your responses - problem solved. Now with Photoshop 7 I look forward to rapid USB implementation of OSX (some customers are never satisfied !)
Same prob, but with SF6
PostPosted: Thu Nov 14, 2002 9:50 pm
by Wiggy
I have the same problem. I have followed the advice and unchecked the "enable scanner buttons" menu item. I've updated to the latest Silverfast release (R27). I have a Scanmaker 8700 on Mac OS9.
Also Silverfast causes my mac to make warning "pings" which are annoying.
I've been tying to sort this problem for around 5 hours now and need to use the scanner desperately. Please help.