Page 1 of 1

QUestions from a new AI user

PostPosted: Tue Jul 04, 2006 8:05 am
by evogel99
Running AI in XP

On prescan, I come up with a frame already defined.

- (Perhaps) for this reason, I cannot get Zoom to work as described in the manual (hold down Ctrl key , etc.) How do I get this to work?

- no preset zoom ratios are available on the prescan window

- (really frustrating) there is no reset button (per the Mac) on the main control panel. I have Prescan, Scan, Quit, and Options.

Are these all quirks of the Windows version of AI, or are there config parms I can set somewhere?

Thanks so much for helping a beginner!!

PostPosted: Tue Jul 04, 2006 10:34 am
by LSI_Noack
Dear evogel99

On prescan, I come up with a frame already defined.
- (Perhaps) for this reason, I cannot get Zoom to work as described in the manual (hold down Ctrl key , etc.) How do I get this to work?
- no preset zoom ratios are available on the prescan window

Which release version number of SilverFast is this?
You might want to install the free update.

- (really frustrating) there is no reset button (per the Mac) on the main control panel. I have Prescan, Scan, Quit, and Options.

Pressing SHIFT will changed the "Options" button to "Reset all".

Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -

PostPosted: Wed Jul 05, 2006 7:25 pm
by evogel99
Thanks so much for the quick reply. Oddly, I stumbled across the SHIFT key solution last night (ALT seems to works as well).

I am using the current update of AI.

When I first prescan, I get a marquied frame around the entire scanner area.

Is this a default - or can I suppress that? Or, can I deactivate the frame so that I candefine a new one?

If I shrink the frame to some part of the image, then I can start new frames anywhere outside the active frame.

PostPosted: Mon Jul 10, 2006 8:29 am
by LSI_Noack
Dear evogel99

it's default. If you'd press the "Scan" button right away, there must be some area defined what SilverFast is going to scan...

Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -

PostPosted: Mon Jul 10, 2006 1:15 pm
by evogel99
I understand. Thanks Sonny. Much appreciated.

Eric