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Problems with scanning negatives

PostPosted: Thu Dec 18, 2003 5:23 am
by Dee Marie
I have been unsuccessful in scanning my negatives with SilverFast. It seems I cannot access the add images button in the Job Manager. It shows itself as there but I cannot click on it at all. Therefore I can't follow the directions that explain step-by-step how to scan negatives. Please help. I have been struggling with this for days. Could it be that my software is defective? :-?

PostPosted: Thu Dec 18, 2003 9:59 am
by LSI_Rossee
Dear Dee Marie.

Please provide support@silverfast.com with the SF-logfile. I would need some more information from this file for problem analysis.

Kind regards.