Color Shift

General topics about imaging

rockpowered
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Posts: 4
Joined: Sat Mar 07, 2015 7:54 pm
Scanner: Plustek 8100 ,v550
SilverFast Product: Ai Studio

Color Shift

Postby rockpowered » Sat Mar 07, 2015 8:00 pm

I am experiencing a substantial color shift toward purple when scanning above 3600 DPI. AT 3600 DPI colors match the preview but not at 7200. Scanner is Plustek 8100. Silverfast version is SE PLus and up to date

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LSI_Ketelhohn
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Joined: Wed May 28, 2008 11:19 am
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Location: Kiel, Germany
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Re: Color Shift

Postby LSI_Ketelhohn » Mon Mar 09, 2015 4:57 pm

Dear customer,

Which operating system and SilverFast version are you using?
Please make sure the drivers (if on Windows) and SilverFast version are up to date.
This sounds like an error which was fixed in the current driver.
On OS X SilverFast installs the manufacturer drivers.

Kind regards,
Arne Ketelhohn.

rockpowered
Visitor
Posts: 4
Joined: Sat Mar 07, 2015 7:54 pm
Scanner: Plustek 8100 ,v550
SilverFast Product: Ai Studio

Re: Color Shift

Postby rockpowered » Thu Mar 12, 2015 2:29 am

Win 7 64 bit. Silverfast 8.2

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LSI_Ketelhohn
LSI Staff
LSI Staff
Posts: 4283
Joined: Wed May 28, 2008 11:19 am
Scanner: all
Location: Kiel, Germany
Contact:

Re: Color Shift

Postby LSI_Ketelhohn » Thu Mar 19, 2015 5:51 pm

Dear customer,

have you installed the latest drivers from the Plustek website?
On Windows you have to updtae the drivers using their installer.
It will first remove the old drivers and then install the new ones.
Make sure the scanner is not attached while doing this.

Kind regards,
Arne Ketelhohn.


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