Initial Scanning problems with my v750

[pjbukem]

Hello everyone,

I have just bought an Epson v750 and I am struggling to produce anything remotely like what the scanner is capable of. When I make scans they appear as if they are scanning the surface of the negative, and not reproducing the real colours of the negative. In other words, the colours are all wrong, and you can only just make out what the image is at all. There are also a lot of artifacts on the image that look like dust marks, but these negatives are in perfect condition with very little dust on them. I have tried it with and without the document matt with little difference to the results. I have also tried raising the neg holder but that doesn't seem to do much either. It seems that the closest to anything like a decent scan is when i place the neg straight onto the glass, but that is also awful compared to some of the example scans I have seen on the internet. Just in case anyone is wondering, I have changed the setting to from positive to negative, which would be the obvious problem. Bizarrely, when trying to use Epson's own software to scan, it wont even let me do film scans so I'm not sure if I'm missing something really straightforward or whether there is a problem with the scanner itself. I have posted an example scan on my blog to explain what the problem is...

http://www.peterbuncombe.com/blog.pgb

[LSI_Heidorn]

Dear Peter,
this looks very strange indeed...
Don't be offended, but additional to selcting negative instead of positive, did you also switch from reflective to transparency mode ?
And did you think of removing the white foam lid cover that is in the way of the transparency lamp ?

Greetings,

Nils Heidorn

[pjbukem]

Hi thanks for your response and don't worry I am not offended!

Yes I did try that but that was not the problem. You will probably laugh at my stupidity but it turns out I hadn't plugged the SCSI lead coming from the top scanner to the bottom scanner! I had assumed that the lead was for older computers and dismissed it immediately. Fortunately I came to my senses and subsequently turned a shade of crimson! Thanks anyway for your suggestion.

[LSI_Heidorn]

Dear Peter,
glad it turns out to be something harmless

Greetings,

Nils Heidorn