16b rgb output

flatbed scanners for Epson

acharnas
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Posts: 1
Joined: Sat Aug 02, 2008 7:32 am

16b rgb output

Postby acharnas » Sat Aug 02, 2008 7:35 am

I'm using SE v6.6 with epson v700 scanner, and the 16b rgb output in the Frame tab is greyed out. I can only create 8b rgb scans. Anyone else having this problem? Does SE version not support 16b files?

LSI_Heidorn
SilverFast Expert
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Posts: 435
Joined: Fri Jan 18, 2002 1:00 am
Location: Germany

Re: 16b rgb output

Postby LSI_Heidorn » Fri Aug 08, 2008 3:44 pm

Dear archanas,
this sounds strange, please submit this to our web form, this way our testing will check this behaviour !

Greetings,

Nils Heidorn

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RAG
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Joined: Wed Jan 12, 2005 7:59 am
Location: Sonoma County, California

Re: 16b rgb output

Postby RAG » Mon Aug 11, 2008 8:21 pm

acharnas,

If you ever do an update and notice problems start off by resetting your Prefs. If you don't know how to do this take a look at the Solution section of this web page -> http://www.silverfast.com/problemreport/en.html?filter=assistant&sub=techsupport&faq_id=59
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