Silverfast and CS3

[LSI_Heidorn]

Dear Bob,
i can only Emphasize what Jan says: we are working on it !

The trouble is that this Bug is so hard to get our hands on as (for our machines and we tried a *lot* ) it just happens *very* *very* rarely, so we cannot debug the Problem...

Right now we have the suspicion that it only happens for machines that have gone the upgrade path from Tiger to Leopard ( something that i never would recommend as nothing is as good as a clean install although it is more work ).

So: we're not lazily ignoring this, we try hard to find a reproducable scenario that we can debug !

best regards,

Nils heidorn

[rwittler]

I appreciate the response, hope you get it figured out.

Bob

[LSI_Heidorn]

Dear Bob,

Right now we are communicating with Users via telephone to find out what they have in common that makes CS3 <-> SF crash while it doesnt crash on our machines...

So things are on their way !

Best regards,

Nils