LaserSoft Imaging

Hi,
my Epson GT-30000 always did not scan the last page of an automatic duplex scan. All Pages are scanned duplex and they are OK but the scanner always scanns only side 1 of the last sheet of paper, then he makes the turn of the page an a correct adjustment to the left side on the Scanner-glas, Then SF plays the finised sound. Scanner then is blinking red.

Scan from single Sides from the ADF are working fine but duplexing always have a problem with the last side.

Any workarounds to that problem?

I am sorry about my bad english.

Greetings, Thomas

Dear Thomas

the ADF unit isn't "officially" supported by SilverFast, as shown on the relevant webpage for the scanner on the supported scanners lists (> Support > Supported scanners > Epson > GT-30000.

We shall see if we can do something about your problem: I entered the issue into our internal development database.
However, I can already foresee that this is going to take quite a while, because of other things we want to tackle more urgently. So please don't expect a solution to this in the next few weeks. Thanks in anticipation of your kind understanding :)

Best regards
Sonny Noack
- manager tech support, LSI AG -