Page 1 of 1

V850 installed as V800 canner

PostPosted: Sun Dec 24, 2017 3:50 pm
by PeteM
I have installed the (latest) silverfast SE plus software that came with my V850 Pro scanner. In the opening screen it has been installed as the V800 scanner with no other option in the drop down menu to select the V850 scanner. Is this correct?

Re: V850 installed as V800 canner

PostPosted: Tue Jan 02, 2018 11:23 am
by LSI_Ketelhohn
Dear user,

Please make sure you are using the latest update. The scanner should be called V800/V850 there.
The two devices are using the same device ID and can not be told apart software sided.

Kind regards
Arne