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Expression 1680 with ADF stops scanning after 10 pages

PostPosted: Tue Dec 17, 2002 12:32 pm
by baumann30
Since a few days I have this problem...
After about 10 pages scanning is stopped (no light on the scanner and no fault notice by Silverfast), so I?ve to turn it off (Silverfast brings up an error-that there is no scanner found) and on again and the game begins again.
Epson changed my ADF two times and now they said that this must be a software problem. I?m using Silverfast AI 5.5 the latest one (Photoshop plugin and the standalone version) :oops: with a Pentium 4 1700 Mhz, 512 MB Ram and Win 2000 prof.
I?ve tried 2 other computers, one with USB and the other with a SCSI connection, everytime the same problem...I don?t know what to do ??!!
I would be very glad for some advice !!!

PostPosted: Tue Dec 17, 2002 4:32 pm
by LSI_Support
Wrote to support already.

PostPosted: Tue Dec 17, 2002 4:36 pm
by baumann30
Yes I wrote to support...but got no answer yet!

PostPosted: Thu Dec 19, 2002 2:48 pm
by LSI_Support
Sorry, the above was not meant as a question (it was rather an internal note to make your entry disappear from "unanswered questions" section.

Here is the answer:
SilverFast does NOT support Epson ADF units, and we cannot give any guarranty that scans through this unit will work.

PostPosted: Thu Dec 19, 2002 4:10 pm
by baumann30
Oh what a nice solution for my problem ...!!
Seems I have wasted my money !!!!!!!!!!!!!!!!!!!!!!!!!!!!!