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Scan Preview altered

PostPosted: Wed Nov 01, 2017 3:18 pm
by lvr123
Hello,
Since a couple of weeks, the scan preview is altered by colour dots:
scan_preview.png
scan_preview.png (276.14 KiB) Viewed 815 times


These dots does not appear in the final scan.

Actually, they appear at the 2nd pre-scan stage: when pre-scanning, the image that is beginning to appear is neat. Then, when the pre-scan is done, the dots appear.
If I change the surrounding frame, the way these dots are arranged changes too.
If I click on CCR knob, the dots disappear, but as soon as I change the frame they reappear....

How to fix this behaviour ?

Regards

Re: Scan Preview altered

PostPosted: Mon Nov 06, 2017 4:29 pm
by LSI_Ketelhohn
Dear user,

are you sure you are using the latest update from our website?
If that does not solve the issue please contact us through the SilverFast help menu's "Request online support".

Kind regards
Arne

Re: Scan Preview altered

PostPosted: Fri Nov 24, 2017 6:19 pm
by Shofler
The update worked for me. Thanks Arne.