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PostPosted: Tue Nov 15, 2005 12:22 pm
by LSI_Noack
Dear Jeong hyun Kim
seems there was no ticket opened yet and I thought of another customer.
Please excuse me.
Can you please address me with you question via the
trouble report form, so I can quickly help you out?
TIA and best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -
PostPosted: Fri Nov 18, 2005 9:54 am
by LSI_Noack
Dear transformers
indeed only 20 digit style SilverFast serials can be used for both scanners. If you possess a 30 digit serial for a SilverFast
Polaroid Sprintscan 120 version, please don't hesitate to contact me (best via the <a href="https://www.silverfast.com/problemreport/en.html?topic=Serialization">trouble report form</a>) to get a free cross-grade serial for the SilverFast
Microtek Artixscan 120 version.
Be sure to mention your
Polaroid serial and
have it registered before contacting me.
Thank you in anticipation of your kind co-operation.
Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -
Success
PostPosted: Tue Nov 22, 2005 2:09 am
by Seth Friedman
Hello all,
I would again like to thank the good folks at LaserSoft Imaging. I received the firmware chip from Umax/Microtek and after a quick install and a download from this site I am up and running with my "new" Microtek 120tf. If anyone needs help/instructions on opening their SS120 feel free to email me.
Thanks again,
Seth
Re: Changing Polaroid version SilverFast to Microtek version
PostPosted: Mon Dec 12, 2005 10:06 am
by danlepard
Dear Sonny,
I've got the same problem. I've registered my version, emailed support and got a ticket opened (I think?), but still get the same response...
Jeong hyun Kim wrote:...try to update again for changing ss120 to 120tf.
https://www.silverfast.com/sf-download/ ... roduct=383 <= As you let me know
But I only see follow messages.
Error:
SilverFast serial number is valid, however for a different SilverFast type or scanner
Could you check that a ticket has been opened?
regards
Dan
Firmware Versions
PostPosted: Sat Jan 28, 2006 5:35 pm
by Tariq
I have read mention of the 1.7 Firmware Yet all that I see available on the U.S. Microtek site is 1.6. I just recieved my EEPROM from Germany with the 1.7 already on it and I seem to be having a software problem with Silverfast always scanning the 1st frame of 6x9 in the medium format holders even when frame 2 is chosen. Could this be due to the 1.7 firmware not being supported yet by Silverfast? Perhaps I should downgrade to 1.6?