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Sprintscan 4000 gives black scan

PostPosted: Wed Sep 08, 2004 11:54 am
by mvandervorst
My sprintscan 4000 does a preview OK and scans at 1000 dpi OK, but at 2000 and 4000 dpi, the scans are completely black.

Any ideas?

Windows XP Pro
Silverfast 6.2.1r9

PostPosted: Thu Sep 09, 2004 5:43 am
by mvandervorst
Update with more info:

v**s**n 7.6.46 works fine.

Polacolor Insight 5.5 gives error on preview, "Unknown ASPI error, ...,aspi=69H"

Aspichk gives: aspi32.sys version 4.71.2, wowpost.exe 4.6 (1021), winaspi.dll 1.0.6, winaspi32.dll. 4.71.2.

Any advice would be appreciated.

Michael

PostPosted: Sun Sep 12, 2004 5:50 am
by mvandervorst
Problem solved

I had set the /PAE swith in my boot.ini file in a misquided effort to access more memory.

When I turned the switch off, the scanner started working.

Michael