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What Folder does the 64bit driver go for Silverfast 8
PostPosted: Wed Sep 26, 2012 3:54 pm
by arbib
I have a Plustek 7300, Silverfast 8 and a Win7/64 laptop
I have no idea where I need to place the 64bit driver for Silverfast 8.'
I have both 64bit and 32bit versions installed, but, I need to manually download and install the 64bit drivers for my older Plustek 7300
I am using the 32bit version now, BUT, would like to use the 64bit version..
Any help is appreciated!
Peter
Re: What Folder does the 64bit driver go for Silverfast 8
PostPosted: Fri Sep 28, 2012 11:01 am
by LSI_Ketelhohn
Dear Peter,
You do not have to put the
Plustek driver anywhere.
Plustek supplies a zip file containing an installation software which will install any necessary components.
kind regards,
Arne Ketelhohn.
Re: What Folder does the 64bit driver go for Silverfast 8
PostPosted: Fri Sep 28, 2012 4:03 pm
by arbib
OK, did that, but, I got an error saying I had no scanner connected! It was turned on too.
Re-installed the 32bit drivers.
Back where I stated, no 64bit driver for the 7300, so I still run the 64bit version of Silverfast 8.x, only the 32bit. arggg
I thought the 64bit drivers for the 7300 would run the 64bit Version 8.x, as suggested by the Driver Update information for the 7300 and Silverfast 8.x 64bit.
Re: What Folder does the 64bit driver go for Silverfast 8
PostPosted: Fri Oct 05, 2012 4:20 pm
by LSI_Ketelhohn
Sorry I do not quite understand the issue.
Plustek offers the 3.2.0.1 driver for
Windows 7 64.
This is the correct driver for
SilverFast 8 64.
The 32bit driver can not be used.
kind regards,
Arne Ketelhohn.
Re: What Folder does the 64bit driver go for Silverfast 8
PostPosted: Fri Oct 05, 2012 5:08 pm
by arbib
I have both 64bit and 32bit versions of SF8.x
the 64bit version did not see my scanner. I did restart win7.
I got the error message when I loaded the 64bit version, and the scanner was turned on, and I used the silverfast launcher that has the 64bit available to use.
Re: What Folder does the 64bit driver go for Silverfast 8
PostPosted: Wed Oct 10, 2012 3:55 pm
by LSI_Ketelhohn
I have forwarded your case to our support system and will contact you by Mail for a more in depth examination of your issue.
kind regards,
Arne Ketelhohn.
Re: What Folder does the 64bit driver go for Silverfast 8
PostPosted: Sat Oct 13, 2012 9:40 pm
by arbib
After following the suggestions to uninstall the 32bit version, and installing the Plustek 64bit drivers, then instal the 64bit SF8, and rebooting 2 times. once for the drivers, once for the SF8-64
And using the direct SF8-64 EXE... not the old SF Launcher.
All works well..
I guess SF6.6x can no longer be used, without resorting to the 32bit drivers.... ARggggggg If these drivers could co-exist!!!!!