LaserSoft Imaging

The program worked well last evening however today whenever I try and start up SF AI6 either as the PS7 plug in OR the SF AI launcher the program begins..searches for the scanner..begins initializing and then Windows tells me that I have a problem and PS7 or the launcher must be shut down.
Any ideas?
Regards
Michael Clay Smith

Dear Michael

please download and install the latest update for your version of SilverFast from our website.
You might experience that this already does solve your problem.

If not, please don't hesitate to contact support:
https://www.silverfast.com/problemreport/en.html
https://www.silverfast.com/faq/1058/en.html

Note that the imaging forum is intended as a platform for imaging professionals to communicate their ideas and share their knowledge with each other.
LSI will only provide limited support in the forum.

Thanks in advance for your co-operation.

Kind regards
Sonny Noack
- technical support, LSI AG -