Page 1 of 1

silverfast8.exe has stopped working

PostPosted: Mon Dec 19, 2016 12:20 am
by owat
error.JPG
error.JPG (31.71 KiB) Viewed 1956 times


After updating to SilverFast 8.8.0r6 the program worked great and I scanned a roll of film. Then I tried to scan a slide and the program froze. I ended the task and upon relaunching I started to get the above error. Since I have uninstalled and reinstalled, uninstalled driver and installed newest Plustek 8100 Windows 10 driver and continue to get error.

Any ideas?

Re: silverfast8.exe has stopped working

PostPosted: Fri Dec 23, 2016 5:00 pm
by LSI_Ketelhohn
Dear user,

Try resetting your SilverFast through the welcome screen's service dialog. (hitting the red button there.)


Kind regards,
Arne