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SF v6.0.1r07, OS X v10.2.1, and Polaroid SS4000 SCSI

PostPosted: Thu Sep 26, 2002 3:10 pm
by ajv
Does anyone have a work around for the following problem with a Polaroid SprintScan 4000 (SCSI)...

SF6 (v6.0.1r07 on OS X v10.2.1) launches fine out of Photoshop and the SF_app (v1.1.1). Registration is fine and the ability to set the scan parameters also works fine. The "Overview of all images on film" also works without a problem.

However...when I do a prescan, things seem to working as they should until it is time to view the scanned image. Instead of seeing the image, there is only white (with the crop border shown). Meanwhile the scanner is still being controlled (seems like it is still trying to scan) until a few seconds later the "ready" light is rapidly blinking. At this point the SF_app or the plug-in have hanged and I need to force quit to recover.

SF5.5 works fine so the problem is not with the scanner itself.

Thanks in advance...ajv

PostPosted: Mon Sep 30, 2002 3:45 pm
by LSI_Support
New plug-in did fix the problem.

PostPosted: Wed Oct 09, 2002 3:17 pm
by ajv
Thanks...I've been traveling and just saw the reply. I will download the latest version and test it later today.