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acquisition module interface

PostPosted: Wed Aug 21, 2002 11:45 pm
by Coleman
I'm having a terrible time getting anything to scan. I'm running Win 2k, using the 4000ed under Photoshop 7.0, and I'm using the most recent drivers for everything (or at least I THINK I am). I try and import using the SilverFast NikonM (32 bit) and I can get a prescan Image, but everytime I try and scan, I get the error "Could not complete the Import command because of a problem with the acquisition module interface." and PS stops working. If I try the regular import Silverfast NikonM, the program stops whenever it gets to "measuring exposure time" and the scanner completely stops. Someone please help!

PostPosted: Thu Aug 22, 2002 1:58 pm
by LSI_Support
Dear Coleman,
please check our download section (version 5.5 Updates) for newer SilverFast releases. Also read the information on:

http://www.silverfast.com/show/nikonm-install/en.html

PostPosted: Wed Aug 28, 2002 5:38 pm
by Coleman
Actually, I unistalled Silverfast and PS, then reinstalled everthing, e/o the upgrade and it works just fine. Very strange.