Nikon 4000 Supercoolscan Magenta Shift

[dnewsom]

Somehow, I was running 6.5.03 already. We couldn't figure out how, but it seems that I did the upgrade from 6.4 a while back with no issue. Anyhow, when we encountered this issue, the point is, I was already running 6.5.03, not 6.4.

Now, I've checked, and the firmware is indeed correct, if I'm reading the properties correctly (see below).

Since I'm 9 hours behind Germany, interaction has been slow. I was up, talking with them until 3 am, and then I had to pass out. I'll see what they say tonight, but I suspect you are at least one step ahead.

Again (and again!), thanks very much for your time.

[LSI_Noack]

One thing I'd link to add to this thread's conclusion.
In the further communication with the customer it turn out his scanner had been defective.

Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -