Various SF 6.5.5r4 Upgrade Dilemmas

[dnewsom]

Hello-

I have searched all over the SF site as well as the web in general, and cannot find the answer to what I am certain are simple questions:

1) I upgraded to 6.5.5r4 and paid for Ai Studio, but the driver window only says "Silverfast Ai", not Silverfast Ai- Studio". What's wrong here?

2) When I upgraded to the new driver, the "Universal Launcher" only shows the Nikon 4000 scanner I bought the upgrade for, not the old Epson 4990 as well. Does this mean I now need to upgrade the Epson Scanner for it to show in the "Universal Launcher" window?

[degrub]

1) check to see if one of the Studio features is there. If not, double check the invoice and make sure a Studio version was downloaded.

2) yes, each driver is separate. It is only universal in HDR or DC versions

[dnewsom]

Thanks,

I think it's all working now. However, I cannot get the newly upgraded Epson 4990 to serialize now. I does appear in the "Universal" startup, but only works in Demo mode.

One thing leads to another.

[LSI_Muenier]

Dear dnewsom,

what was your old SilverFast(Epson)'s version number?

Best regards
Martin