Installing Silverfast software: from IV to V

[TomF]

Almost three years ago my LS4000 broke and I didn't return to scanning until purchasing a new LS5000 this week. Will my Silverfast software -- purchased for my LS4000 work with the LS5000? Alternatively, if I download updated Silverfast software under my original purchase, will this work with the LS5000?

Thanks,

Tom

[LSI_Noack]

Dear TomF

thank you for your interest in LaserSoft Imaging's software products.

SilverFast is developed specifically for each command set and chipset of a given scanner model range in order to achieve our goal: optimal scanning results.
Thus you cannot use a SilverFast Version developed for one scanner for a different one, even if the scanners in question come from the same manufacturer.

However, as an established customer with SilverFast you might be eligiblefor a discount price.
Please contact our <a href="https://www.silverfast.com/problemreport/en.html?topic=SalesQuestion">sales</a> or further information.

Thanks in advance for your co-operation.

Kind regards
Sonny Noack
- technical support, LSI AG -

Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -