LaserSoft Imaging

Hi,

I had a problem with Silverfast 5 and 6. Silvefast started up, but the scanner was not detected. I was very angry, but I began to search. I found a tread in the Silverfast forum from Mr. Trevor White. (viewtopic.php?t=3614)

After studying the trade, I searched on my PC (Gigabyte motherboard, AMD Athlon 64 3500+ Venice CPU) and I find out, that the problem comes from the file: C:\WINDOWS\system32\ wnaspi32.dll, which was installed from Silverfast (Date of these file: 17.07.2002, 44 KB)

I deleted this file and Silverfast works correctly. If I replaced these file again, than there was the same mistake. Then I overwrite the wnaspi32.dll with another version wnaspi32.dll from nero, and Silvefast worked correctly. I don?t rebooted the PC, I started only Silverfast again. I must tell, that I don?t know, what wnaspi32.dll does.

Thanks to Mr. White.

Best Regards

Martin Fehrle, Karlsruhe, Germany

Hallo Martin,

This is excellent information for LaserSoft technical support as well. Please go to the following link and complete a support form so they may look into this for all of our sake.

http://www.silverfast.com/problemreport ... opic=Usage

Hello,

thanks for the reference, I have done it


Martin

Hey,

Let us know what you find out from technical support, if you don't mind.