Black prescan after system crash with LS-2000

[wpatterson]

I'm using SilverFast AI 6.2.1.r8 with a Nikon LS-2000 scanner on a Windows 2000 Server (w/Service Pack 4) system.

I got a system crash after scanning a number of slides. After the reboot, I only get a black screen when I do the Prescan. SilverFast says that it is focusing and setting the exposure, but I only get a completely black prescan image.

I rebooted again and this didn't solve the problem.

I reinstalled SilverFast 6.2.1.r8 and this didn't solve the problem.

If I use the Nikon Scan pluggin, the scanner seems to work fine and I get an image scanned and returned to Photoshop.

Any ideas about what I can do next? I need to get some more scanning done soon.

Thanks!

Bill Patterson

[degrub]

One other thing to try. Go looking for the preferences folder for Silverfast and delete it. THen restart SF. SF changed the location recently, i think it is under your user account, but it also could be within PS's pluging area as well.
Check the manual or search the forum because i have seen it documented here recently.

Frank