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PostPosted: Sat Oct 27, 2001 3:49 am
by Guest
I was looking to try out your product on my new LS40. When I double-click on the file name the Installshield Wizard window comes up but is blank (white). Clicking NEXT brings up a license agreement box that is blank (grey). I cannot continue from there. The filename is SFTWE-5.5.0D09(NikonM). Any ideas?
PostPosted: Tue Oct 30, 2001 10:27 am
by LSI_Support
Dear Anonymous,
that
demo version you mentioned runs o.k. on my Windows machine! I checked it when I saw your message. Is there nothing to see on your dialog? Did you try re-downloading that software?
PostPosted: Sat Dec 15, 2001 9:27 am
by Guest
[This is another anonymous user] I have an identical problem. I am running Windows 2000 SP2, and have a Nikon Coolscan 4000. I observe identical behavior when attempting to install the demo of SilverFast. If you have any suggestions, please email me at
plu@fas.harvard.edu. Thank you.
PostPosted: Mon Dec 17, 2001 4:11 pm
by Guest
I think there is a conflict with the Video driver. When I remove my notebook from its docking station (S3 driver) and use the native laptop video chip (ATI), the program installs.
PostPosted: Fri Mar 01, 2002 5:09 pm
by LSI_Support
[quote]
On 2001-12-17 16:11, Anonymous wrote:
I think there is a conflict with the Video driver...
Good hint, thanks anonymous.