Error in scan start. Cannot measure the exposure values

All the problems with Nikon film scanners

epiltz
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Joined: Thu Oct 02, 2003 3:03 pm
Location: Germany
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Error in scan start. Cannot measure the exposure values

Postby epiltz » Thu Oct 02, 2003 3:40 pm

I am having a problem here with my nikon 8000 and silverfast ai6.1.0r4(NikonM) running on XP. i am mainly scanning negetives. Everthing is working fine and I am getting exelent colors and tones. and then after a couple of scans without changing anything i get an errormessage: error at scan start, can not set autoexposur. the only thing to cure this problem is either to turn of Auto Exposure(wich i of course do not want to
do) or completly uninsall and reinstall silverfast, wich of course is a
huge hold up.
I am running the latest update of ai6, but I had the same problem with all the former versions of ai6 too.

So, what is ther to do to fix this problem more satisfactory?

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LSI_Rossee
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Joined: Mon Oct 13, 2003 12:14 pm
Location: Kiel, Germany
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Postby LSI_Rossee » Wed Oct 22, 2003 4:32 pm

hello.

I checked this with my LS 8000 and WinXP and could not verify. Could you please send us your SF_logfile to support@silverfast.com.
Best regards.

photogreen
SilverFast Beginner
Posts: 11
Joined: Tue Sep 03, 2002 10:54 pm
Location: Los Angeles

error at scan start

Postby photogreen » Sat Nov 15, 2003 6:52 am

Yes i too have been getting this message "error at scan start, cannot measure ...." now after scanning for the last month with no problems. Also I can't get the negs to perfectly line up as well as they did when I got the 8000 1 month ago. I am all up to date with Ai. :o What's up?!?
MacPro Quad Core 2.8 Ghz / 6gb RAM / OS 10.5.2

ofriborg
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Posts: 4
Joined: Thu Oct 30, 2003 9:32 pm
Location: Tromsø, Norway

Solution

Postby ofriborg » Sat Dec 27, 2003 8:21 pm

The solution is very simple.
Only delete the preference file for the scanner, reconfigure it, and voila, the problem is solved.

OFR.
Oddgeir Friborg


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