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Problem with latest update

PostPosted: Tue Mar 04, 2014 10:49 pm
by tomnorth
I just updated my SilverFast 8 software to the latest version. Now, when I start up the software I receive the attached dialog message. I did select the Nikon version of the software, as that is what was presented to me after I entered in my S/N and email address. What else to I need to download and update? I can't find anything on the LaserSoft website.

Re: Problem with latest update

PostPosted: Tue Mar 11, 2014 3:46 pm
by LSI_Ketelhohn
Deare customer,

Some files probably could not be updated.
Please do the following.
First repair your main hard drive's disk permissions.
Then uninstall SilverFast using the uninstall app (not .sh) in the SilverFast 8 installation directory:
Applications/SilverFast Application/SilverFast 8/uninstall SilverFast 8.app

Then reinstall the latest update from our website.
(Our "updates" are always full installation files.)

Kind regards,
Arne Ketelhohn.