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my scanner does'nt work every time

PostPosted: Mon Jul 31, 2006 9:08 am
by cornelia
i'm forced to reinstal dirver and program silverfast for every time i need to scan .. why??? what can i do to fix that problem?? i have a UMAX POWERLOOK 180 and windows xp home edition. thanx for future response.

PostPosted: Mon Aug 14, 2006 9:28 pm
by degrub
Sounds like Win is not finding the scanner until you run the install.

Could be : install did not work fully - look at device manager for any issues for the scanner driver

Could be: bad hardware on USB port (assuming USB) - try a different port (do not use a hub or other devices with a scanner - single connection to eliminate other issues)

Could be : corrupted registry - run utility like Norton Systemworks to chk

Could be : disk is having problems - run chkdisk

Could be : driver conflict - try installing on a clean xp install with nothing else added.

Re:

PostPosted: Wed Sep 16, 2009 12:21 pm
by pitton
degrub wrote:Sounds like Win is not finding the scanner until you run the install.

Could be : install did not work fully - look at device manager for any issues for the scanner driver

Could be: bad hardware on USB port (assuming USB) - try a different port (do not use a hub or other devices with a scanner - single connection to eliminate other issues)

Could be : corrupted registry - run utility like Norton Systemworks to chk

Could be : disk is having problems - run chkdisk

Could be : driver conflict - try installing on a clean xp install with nothing else added.


Wow, very useful tips, thanks. :)