IT'S HERE, BUT WAIT TILL MONDAY TO BUY....

General topics about SilverFast

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ianders1
SilverFast Professional
SilverFast Professional
Posts: 214
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Location: Jacksonville, FL
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Postby ianders1 » Fri Aug 16, 2002 10:34 pm

<b>Credit Card Processing Error</B>

Well all, it's finally available, but their Credit Card Processing isn't working. I called Lasersoft USA and was told to wait until Monday and to try again then. So we'll just have to wait a little longer :cry: !

-Ian A.

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President_LSI
LSI Staff
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Location: Kiel, Germany & Sarasota, Florida
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Postby President_LSI » Sat Aug 17, 2002 9:49 pm

Credit Card processing VeriSign has problems

We regret that VeriSign credit card processing has problems giving us unrelated messages. We hope that they resolve their problems quickly. So hopefully we will be able to process cards again as soon as possible!

ianders1
SilverFast Professional
SilverFast Professional
Posts: 214
Joined: Wed Jul 18, 2001 1:00 am
Location: Jacksonville, FL
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Postby ianders1 » Sun Aug 18, 2002 12:11 am

Mr. President,

Thanks for keeping us informed - and count on me to order the upgrade as soon as it's fixed! Congratulations again on this release!

-Ian A.

seth.friedman@verizon.net
SilverFast Beginner
Posts: 13
Joined: Mon Jun 17, 2002 1:00 am

Postby seth.friedman@verizon.net » Sun Aug 18, 2002 11:17 pm

The on-line order form is now working, I just ordered the upgrade for my Sprintscan 120. Yippee!

ianders1
SilverFast Professional
SilverFast Professional
Posts: 214
Joined: Wed Jul 18, 2001 1:00 am
Location: Jacksonville, FL
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Postby ianders1 » Mon Aug 19, 2002 1:07 am

Seth,

Yippee is Right!!! - I'm downloading SF6 as we speak! Thanks for the update!

-Ian A.

<B>Be Careful which Serial you Enter - I entered the wrong one and I've lost my IT8 Upgrade :sad: </B>

I've had to email Lasersoft for the correct serial now.

<font size=-1>[ This Message was edited by: ianders1 on 2002-08-19 02:28 ]</font>

Gustav
SilverFast Beginner
Posts: 21
Joined: Thu Apr 04, 2002 1:00 am

Postby Gustav » Mon Aug 19, 2002 9:10 am

I have one Serial No. for SF 5.5 and another for IT8.
Do I get another Serial No. with the Upgrade to SF 6?
What Serial No. do I use when I upgrade from SF 5.5 incl. IT8
to SF 6?

LSI_DAmato
LSI Staff
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Joined: Mon Jul 23, 2001 1:00 am
Location: LBK, Florida
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Postby LSI_DAmato » Mon Aug 19, 2002 10:21 pm

When ordering the upgrade, you should enter your IT8 serial number in the form. This will tell our processor that you have IT8 now and of course should get it when you upgrade to v6.

If you run into problems with the serial numbers, please email our support dept.

Nick D.


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