LaserSoft Imaging

PostPosted: **Wed Apr 22, 2009 10:29 am**

Hello,
I have a new Plustek 7500i, but for some reason I can't scan anything.
The silverfast keeps telling me that the "scanner is not ready".
What can I do?

Thanks,
Noa

PostPosted: **Wed Apr 22, 2009 10:48 am**

Dear Noa,

this is propably due to a driver that was not installed correctly or maybe corrupted prefs.
I would really like you to get in touch with our Tech support via our Support Assistant as we are
able to deal with your problem much faster.

LaserSoft Imaging

"an error occured at the start of the scanning process"

"an error occured at the start of the scanning process"

Re: "an error occured at the start of the scanning process"