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Problems won't end

PostPosted: Thu Dec 11, 2008 11:28 pm
by dtemplems
I recently bought AI Studio. However my KM Dimage sScan Elite 5400ii scanner which has only scanned a dozen slides wasn't recognizable by the computer so I sent it to Precision Camera for repair per Sony's instruction. They just contacted me and said a board had gone bad
and could no longer get the part. Since it was hardly used I don't believe it but can't prove it. So Sony will give whatever they want for a buy-
back of a new scanner that they call junk. Now I have no scanner and AI Studio I can't use. So much for money flushed down the toilet!!

Re: Problems won't end

PostPosted: Sun Dec 14, 2008 11:58 pm
by RAG
Well,

If you don't plan on getting another scanner maybe you can sell you SilverFast license to someone else so that you don't have a total loss.